Damn the Alumni, Full speed ahead!

June 25, 2008

Alumni affairs veep Donna Thornton today distributed a dense, three-page memo to class correspondents — who, yes!, get to keep that title, not the much loathed “class contributor” moniker which they had been told would be theirs — and first reaction from one reader was: Damn the alumni, full speed ahead!

Other than apparently infringing on the copyright of the New York Times (we hope we are wrong –more on that possible infringement momentarily), Thornton offered little that is new:

* She apologized for ignoring Rutgers alum input while this gaggle of UMass and Maine graduates in the RU alumni relations office revamped our alumni communications: “We should have communicated with you much earlier about the challenges and ideas we were contemplating and included you in the process. We regret that this left you feeling unappreciated and caught you by surprise.”

* She said buck up, dudes, we still insist on a maximum 200 wd. contribution.

* She backed off, maybe, the policy of printing only some columns in Rutgers magazine: “In the immediate future, we will explore a formula that allows every class to be in every issue as well as maximizes the online capabilities of our more internet savvy graduates. All class columns will be published in the Fall 2008 issue.” Note: there is no promise beyond the next issue.

* “Your title will continue to be Class Correspondent. This title has a long tradition at Rutgers and will continue to serve you and Rutgers well.” Funny that it took a mini-revolt to get an obvious point across but perhaps Mainers just are, well, different.

* In the cover note to her lengthy message, Thornton writes: “You will also receive a copy of this letter in the US mail along with a printed copy of the New York Times article I reference in the letter.” The New York Times article is here — but, Ms. Thornton, making hundreds of photocopies of intellectual property owned by the Times is a violation of rights. We trust — we hope, we pray — you have secured and paid for distribution rights, available by clicking on the “reprint” tab on the article page. (Linking to the article is not a copyright problem. Printing it and mailing it in bulk is.)  We mention all this because a remarkable cluelessness about publishing seems baked into the Rutgers alumni relations approach.

* Boil down Thornton’s turgid, murky miasma of prose and what she seems to be saying is –we don’t really know what we are doing, bear with us, we may figure it out.

* Lucky class correspondents can expect to receive much more of the same: “In the future, we will diligently communicate with you and engage you in a dialogue on items pertaining to the evolution of the Class Notes section in Rutgers Magazine and in the online community.”


Reinventing Rutgers Magazine, More

June 22, 2008

Let’s be honest: Rutgers Magazine is a sprawling, chaotic, uninviting mess, clearly architected by people who are clueless about how to make a print publication work in an era of ezines, interactivity and social media. We do not happen to believe that print is dead — but we also believe that publications like Rutgers Magazine are hastening the death of print because this is stuff that no one wants to read.

Question: were alums consulted on what they want to read? We don’t know anybody who was asked.

Question: why have class correspondents been so brutally, thoughtless relegated to the dustbin?

Question: is there really no paid advertising in Spring 2008 issue — and if advertisers are this scornful, why kill trees to print this boring pablum?

Question: why is the high-priced brain trust assembled by university president Dick McCormick so wretchedly incompetent?

We don’t know the answers, but here we provide a crib sheet that points to a better future — a memo from MIT’s “Technology Review” editor to that school’s alums. Technology Review is a first-rate magazine with a significant readership outside MIT (MIT alums get a version with an alumni notes insert). It also is put together by big-brained innovators and what they are doing is reducing print frequency, putting more material on the Web, but they say they will keep running alumni notes in the alumni version…because, duh, that is why alums crack open these pubs. Do you think Rutgers VP Donna Thornton opens her University of Maine alumni publication without first heading to the class notes? We imagine Anthony Guido, director of Rutgers alumni comunications, does much the same when his UMass alumni magazine arrives. Brian Perillo, assistant vice president, alumni relations, also probably does the same with his UMass magazine.

Far as we can tell, the editor of Rutgers Magazine, David W. Major is not a Rutgers graduate either. Good thing, we suppose, that the publication’s name was changed some years ago from the Rutgers Alumni Magazine.

Our advice to the folks tinkering with Rutgers Magazine is stop thinking, it’s not your forte, just steal MIT’s ideas…and, while you are at it, start asking real Rutgers alums what we want in our magazine.